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Forms Assistant

More and more people are coming to us looking for help with Employment Support Allowances and Personal Independent Payments. The forms are long and look complicated the first time you see them. Our Form-Filling Assistants work through forms like these with the clients, explaining the questions and eliciting the answers.

  • Can you read long-winded and complicated statements and questions and relay them in plain English?
  • Do you have good legible handwriting?
  • Can you communicate well with people from diverse backgrounds?
  • Are you patient and determined?

Then you could be the Forms Assistant our clients need.

If you’re interested in volunteering at Citizens Advice Brent, email our Training Officer at